LRO Consulting, LLC

Last Updated: January 2, 2026

LRO Consulting, LLC (“Company,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, submit a form, book an appointment, request service, or communicate with us.

By using our website or services, you agree to this Privacy Policy.

Company Information
Business Name: LRO Consulting, LLC
Address: 5121 Washington Rd STE 2 #1102 Evans, GA 30809
Phone: 706-550-6338
Email: [email protected]
Website: https://leadretentionops.com/home

Information We Collect
We collect information in a few different ways depending on how you interact with us.

A) Information You Provide
When you submit a form, request service, book an appointment, or communicate with us, you may provide: name, phone number, email address, service address (if needed to provide service), details about your request or problem, scheduling preferences, and any other information you choose to share.

B) Communication Information
If you call, text, or email us, we may collect: message content, call records (such as date and time and duration), voicemail content (if left), email content, and appointment and service-related notes.

C) Website and Device Information
When you visit our website, we may automatically collect limited technical information such as: IP address, browser type, device type, pages viewed and time spent, referring/exit pages, and approximate location (city/state level).

This information is used to help the website function properly and to understand traffic and performance.

How We Use Your Information
We use collected information to:
Respond to your request and provide service, schedule, confirm, and manage appointments, send service updates and reminders, provide estimates and follow up on estimates, request feedback and reviews after service, provide customer support, improve our operations, systems, and customer experience, protect against fraud, misuse, or abuse, and comply with legal requirements.

Text Messages, Calls, and Email
If you provide your phone number and or email, you may receive communications from us related to: customer care messages (scheduling, reminders, updates, support), estimate follow-up, review and feedback requests, and promotional messages only if you opt in (such as discounts or service reminders).

Consent to receive text messages is not required to purchase services.

Message frequency varies based on your interaction with us. Message and data rates may apply.

Terms & Conditions: https://leadretentionops.com/terms

Opting Out
Text messages: reply STOP to opt out. Reply HELP for help.
Marketing emails: use the unsubscribe link in the email (if provided).
You can also contact us at [email protected] to request communication preference changes.

How We Share Your Information
We do not sell your personal information.

We may share information only in limited situations such as:

A) Service Providers
We may share information with trusted service providers who help us operate our business (for example: website hosting, scheduling tools, CRM systems, phone/SMS providers, email providers, and payment processors). These providers are permitted to use information only to perform services for us.

B) Legal and Safety
We may share information if required by law, subpoena, court order, or when necessary to protect rights, safety, or prevent fraud.

C) Business Transfers
If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Mobile/SMS Compliance
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Tracking
Our website may use cookies or similar technologies to improve performance and user experience and to understand general website usage.

You can control cookies through your browser settings. Disabling cookies may limit certain site functions.

Data Security
We take reasonable steps to protect your information using administrative and technical safeguards. However, no online system is 100% secure, and we cannot guarantee absolute security.

Data Retention
We keep information only as long as needed to: provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices and Requests
You may request to: access or correct your information (subject to verification), update communication preferences, and request deletion of certain information when applicable.

To make a request, contact us at [email protected].

Children’s Privacy
Our website and services are not intended for children under 18, and we do not knowingly collect information from children under 18.

External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy
We may update this policy at any time. The “Last Updated” date will reflect changes. Continued use of our website or services means you accept the updated policy.

Contact Us
If you have questions about this Privacy Policy, contact:

LRO Consulting, LLC
Phone: 706-550-6338
Email: [email protected]
Address: 5121 Washington Rd STE 2 #1102 Evans, GA 30809